FAQs

What are the business hours?
Our office hours are 8:00AM to 5:00PM Mon-Fri. Our email and online support monitored after hours for quotes, order status and/or technical support.

Can I get a quote after hours?
Yes, submit via email or website. After hours requests made via phone or fax will be responded to the next business day.

How long has Avanti been in business?
Avanti Circuits opened it’s doors in 1982 and since that time has become one of the country’s leading suppliers of quick turn printed circuit boards from prototype to production quantities.

Where is Avanti Circuits located?
Our offices and manufacturing facilities are located in Phoenix, AZ. All manufacturing and processing is done in house at our Phoenix facility.

What if I have a problem?
We are 100% committed to your complete satisfaction. If you ever have a problem of any kind please contact your salesperson or Avanti Circuits President, Steve Tappan immediately.

What Countries do you serve?
Avanti has a worldwide base of customers and serves all countries.

What if I don’t have computer files of my design?
We have the capability to generate design files from whatever you can provide whether it is drawings, a schematic, or even just a sample PCB.

What is my board size limit?
18” X 26”.

Can I order V-Score or tab routing?
Yes.

Can I order 2-oz Copper instead of standard 1-oz Copper?
Yes, we have produced up to 10-oz Copper.

Can you combine shipping on multiple orders?
Yes

Can I expedite processing?
Yes, turnaround time of 24 hours is available and same day delivery is available for some requirements.

What is your testing policy?
All PCBs are 100% electrical tested prior to completion.

What is ROHS?
The ROHS directive restricts the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2006 (the RoHS Regulations). These Regulations implement EU Directive 2002/95 which bans the placing on the EU market of new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.

What is Avanti Circuits ROHS policy?
Avanti Circuits is ROHS compliant. We feel protecting the environment is paramount and will gladly manufacturer your boards within the ROHS guidelines. In fact, we made it our corporate policy to offer HASL free finish as a standard spec with no extra charge and have made our other surface finishes as affordable as possible.

What is IPC Class-II?
This class consists of communication equipment, sophisticated business machines, and instruments for which high performance and extended life are required, and for which uninterrupted service is desired but is not critical.

What is IPC Class-III and why would I need it?
Class-III boards should be used for equipment and products for which continued performance or performance on demand is critical. Equipment downtime cannot be tolerated, and the equipment must function when required (e.g., life support systems, flight control systems). PCBs in this class are suitable for applications in which high levels of assistance are required and service is essential.